Description

Remuneration: R7000 – R11000 per month TCTC 
Location: Pretoria
Education level: Matric
Job level: Junior
Type: Permanent
Reference: #LMA-CCA01

Job description

  • Answer incoming calls within SLA
  • Capture all calls on relevant system according to policies and procedures
  • Manage all cases professional and efficiently within the correct time frames
  • Assist with all client queries and requests
  • Clear knowledge and understanding of policy wording, systems, processes and procedures

Requirements

  • Communication and business acumen
  • Strong administration skills
  • Computer literacy (MS Office Suite)