• To assist in the efficient running of the Contractor Assistance Team through sound administrative practices
• To promote a positive image of KBC as the first point of Client contact.

Duties and Responsibilities:

• Provide Information regarding products and services offered by KBC.
• Ensuring compliance to safety measures
• Liaising with Companies on a daily basis regarding Compliance
• Daily Safety and Compliance report
• New Company onboarding assistance with the registration process on Passport 360.
• Auditing Service Provider documents
• Assisting with walk-in Clients on the Passport 360 system
• Assisting Service Providers to accurately complete their SHE files to the Corporate Client’s expectations
• Assist with problem-solving to achieve resolution and customer satisfaction.
• To promote a positive image of KBC as the first point of Client contact.

Minimum Requirements:

• Matric coupled with at least 2 years administrative experience
• Computer Literacy
• Strong admin and communication skills and the ability to engage well with people
• Knowledge of Passport 360 advantageous

Skills Required:

• Problem Solving
• Aptitude for Cross- Training
• Ability to multi-task under pressure
• Desire to achieve high standards of Customer Service

Preference will be given to Employment Equity – Targeted groups, including people with disabilities.