Description

Purpose of the Position:

  • To assist in the efficient running of the Contractor Assistance Team through sound administrative practices
  • To promote a positive image of KBC as the first point of Client contact.

Duties and Responsibilities:

  • Provide Information regarding products and services offered by KBC.
  • Ensuring compliance to safety measures
  • Liaising with Companies on a daily basis regarding Compliance
  • Daily Safety and Compliance report
  • New Company onboarding assistance with the registration process on Passport 360.
  • Auditing Service Provider documents
  • Assisting with walk-in Clients on the Passport 360 system
  • Assisting Service Providers to accurately complete their SHE files to the Corporate Client’s expectations
  • Assist with problem-solving to achieve resolution and customer satisfaction.
  • To promote a positive image of KBC as the first point of Client contact.

Minimum Requirements:

  • Matric coupled with at least 2 years administrative experience
  • Computer Literacy
  • Strong admin and communication skills and the ability to engage well with people
  • Knowledge of Passport 360 advantageous

Skills Required:

  • Problem Solving
  • Aptitude for Cross- Training
  • Ability to multi-task under pressure
  • Desire to achieve high standards of Customer Service

Preference will be given to Employment Equity – Targeted groups, including people with disabilities.