Description
Purpose of the Position:
- To assist in the efficient running of the Contractor Assistance Team through sound administrative practices
- To promote a positive image of KBC as the first point of Client contact.
Duties and Responsibilities:
- Provide Information regarding products and services offered by KBC.
- Ensuring compliance to safety measures
- Liaising with Companies on a daily basis regarding Compliance
- Daily Safety and Compliance report
- New Company onboarding assistance with the registration process on Passport 360.
- Auditing Service Provider documents
- Assisting with walk-in Clients on the Passport 360 system
- Assisting Service Providers to accurately complete their SHE files to the Corporate Client’s expectations
- Assist with problem-solving to achieve resolution and customer satisfaction.
- To promote a positive image of KBC as the first point of Client contact.
Minimum Requirements:
- Matric coupled with at least 2 years administrative experience
- Computer Literacy
- Strong admin and communication skills and the ability to engage well with people
- Knowledge of Passport 360 advantageous
Skills Required:
- Problem Solving
- Aptitude for Cross- Training
- Ability to multi-task under pressure
- Desire to achieve high standards of Customer Service
Preference will be given to Employment Equity – Targeted groups, including people with disabilities.
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