Vacancy title:
Customer Service Officer

[ Type: FULL TIME , Industry: Manufacturing , Category: Customer Service ]

Jobs at:


Deadline of this Job:
23 July 2022  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Date Posted: Friday, June 24, 2022 , Base Salary: Not Disclosed

Job Description
• HSEQ: Respect of the Golden rules and all the HSE rules and standards of TotalEnergies by all the staff, contractors, customers…

• Receive and process fuel orders
• Ensure customer orders are executed and delivered on time as per D+2 procedure.
• Prepare and submit customer statements immediately after every end of month.
• Reconcile customer accounts whenever necessary.
• Follow-up the payments and ensure credit customers are within terms.
• Follow-up the opening of new customer accounts.
• Follow-up reversals, debit/credit notes for customers whenever necessary.
• Create and maintain customer records and files. Ensure the following records are available; Customer orders, payment details, debit/credit notes, statements, correspondence and any other record as directed by Head of Department.
• Participate in any marketing activity that improve the sales and profitability of the company

Candidate profile
• University degree in Business Administration/Marketing/Engineering

• Minimum of two years work experience and preferably in petroleum industry
• Knowledge in MS Office package

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link