Remuneration: R30000 – R35000 per month negotiable Cost to company 
Location: Johannesburg, Lonehill
Job level: Mid/Senior
Type: Contract
Reference: #DigitalMediaAM
Company: Mediology

Job description

You are the entry point in the agency with regards to client services. You are the custodian of the client’s vision, and it’s your responsibility to ensure that, as a team, we help clients achieve their goals and targets. You will be the primary conduit between the agency and our clients, managing projects, identifying client needs and clearly articulating them back to the agency.

You will help create and maintain relationships with existing and potential clients and leading the development of strategic solutions and plans that best fit the agency and clients’ needs.

You will manage, and maintain, client budgets, scope of work and strategy. You will be required to provide client updates on a regular basis to demonstrate upcoming opportunities and threats to their business. It’s also your responsibility to review, analyse and evaluate the following, relative to the client’s needs and objectives: media output, creative output, research, reports and client data.

You are the leadership within the agency on behalf of the client. You need to work closely with the project managers to ensure that deadlines are met and delivered as per client’s expectations.

It’s important to get to know your clients on a personal level and so that they understand that Mediology has their best interests at heart. Creating a professional yet personal rapport will help build trust. Having clients’ trust leads to client happiness and loyalty, which every effective Account Manager wants.

Company Description

Mediology is a creative, data-driven media and digital marketing agency. We lead by revolutionising approaches and breaking down silos, integrating traditional and digital solutions that translate into real business value.

Winners of the 2019 Independent Media Agency of the Year. Founded in 2006, we are now South Africa’s largest independent media agency with a Level 2 BBBEE score. Operating in South Africa and across the African continent, we belong to the networkone group of companies giving us the benefit of a global affiliation while maintaining our independence.

The knowledge and skills you will need to be successful

  • Good understanding of sales and marketing, as well as an excellent knowledge of Mediology and the products or services we sell
  • Exceptional communication and presentation skills
  • Exceptional attention to detail
  • Innovator and influencer level communications
  • Efficient and effective communication and work production
  • Flexibility with schedule to meet client commitments, travelling as required to pursue business development
  • Great client and project management abilities
  • Self-motivated and willing to expand knowledge
  • Ability to self-manage while managing teams and projects
  • Interest in and aptitude for creative business and marketing solutions
  • Experience navigating large and complex organisations, including gaining access to key executives and stakeholders and successfully managing relationship building dynamics and processes
  • Ability to manage complex contract negotiations
  • Ability to manage multiple business initiatives in an entrepreneurial environment
  • Expert knowledge of all functional agency departments, capabilities and service areas
  • Deep understanding of a wide range of industries, markets and brands, and what it takes to stand out and service them
  • Highly motivated, with a proven track record of new business acquisitions and expansion of client accounts
  • Ability to develop relationships – internally, with your team and externally, with our clients
  • Ability to articulate strategy, rationale, and ideas
  • Computer knowledge (Microsoft 365, Chase)
  • Understanding of Scrum implementation and roll-out
  • Understanding of a range of internal tools (Aquisio, Funnel, SearchMetrics, etc.)
  • Desire to learn more of the trends shaping consumer behaviour today and, in the future
  • Good common sense and logical thinking