•  Harare
    • July 21, 2022
    • July 26, 2022
    •  Full Time
  •  Ict & Computer Jobs

Job Summary

Responsible for driving the execution of solution architectures using industry best practices. The incumbent will also guide business on the best tech solution to solve existing business problems by compiling a Solution Outline or Solution Architecture Definition. Lastly, enable the evaluation of production applications for compliance with both
enterprise and business-standard.

Duties And Responsibilities

Main Focus Areas
Business Solutions
• Communicate often with the business units and explain the value of technical architectures, solutions, and strategies
• Lead the documentation and analysis of the current state of all the IT environments.
• Apply analytical thought processes to quickly understand technical challenges discovered during the life cycle of the initiative.
• Learn new technology concepts swiftly and comprehensively.
• Research, recommend, and help to implement new software applications.
• Work with any external software vendors for any designs on new features or feature enhancements.
• Act as a technical resource during other projects as required.
• Responsible for the creation and maintenance of software design and development-related documentation
• Translate business strategy into systems design within a framework that enables adaptability, scalability, availability, and re-use
• Improve the efficiency and effectiveness of business processes
• Evaluate new technologies that can be implemented
• Train the first-line support on new application features and how to do simple first-line troubleshooting of service desk queries.
Service Desk Support
• Manage and respond to DevOps & EA tickets from internal users and escalate to Developers and 3rd Party Vendors
• Liaise with Third Parties to resolve internal and external products integration issues.
Customer Support
• Provide second-line support for customer queries and requests escalated through the Service Helpdesk system
• Follow up with vendors to ensure customer issues have been resolved.
• Escalate to appropriate vendor support unit for query/issue resolution
• Systems process automation
• Maintain and report system Architecture Diagrams

Qualifications And Experience

• Degree in Computer Science (or a related technical field) or equivalent relevant work experience
• Additional IT qualifications are an added advantage
• 2-years’ experience in a similar or related environment, with a minimum of 3 or more years in a development position. Experience in the Banking
sector will be an added advantage.
Skills and Competencies:
• Positive attitude.
• Efficient time management.
• Ambitious and energetic, able to get things done.
• Confident and resilient.
• Excellent communicator and motivator.
• Attention to detail.
• Risk-awareness.
• Task-orientated.
• Initiative.
• Maturity and credibility
Job-Related Knowledge
• Excellent written and oral communications skills
• Ability to work various shifts, including days, nights, weekends, and holidays to support a 24X7X365 environment. Shifts may fluctuate to meet business and staffing needs
• Proven aptitude to learn new & existing software applications

How To Apply

Interested applicants who meet the job requirements should e-mail their CVs to with the Heading: “Enterprise &Solutions Architect” attaching all academic certificates and transcripts
Closing date: 26 July 2022 1630hrs.