HR Business Partner (Professional services)

 Location: Nairobi (WFH/Remote)

Job summary: Oversee the human resources responsibilities and activities of designated companies and ensure they are aligned with their business goals.

Key Duties & Responsibilities:

Strategic HR

  • Collaborate with business owners/management team to craft strategies that meet business goals
  • Develop strategic HR plans and policies
  • Re-engineer processes to ensure maximum efficiency
  • Ensure all procedures comply with legal regulations and best practices
  • Analyze the effectiveness of HR operations and policies

HR Administration and Compliance

  • Assist in talent acquisition and recruitment processes
  • Develop and extend employment offers and conduct negotiations as necessary
  • Administer post-offer employment activities (employment contracts and employment history verification checks)
  • Design, conduct and evaluate orientation and onboarding processes for new hires
  • Conduct job analyses
  • Create organizational charts and define each position’s responsibilities (job descriptions)
  • Develop/select and evaluate performance appraisal process
  • Organize periodic employee performance reviews
  • Undertake tasks around performance management
  • Conduct skills gap analyses
  • Organize training & development initiatives
  • Administer payroll function (payroll processing, leave tracking, NSSF, NHIF enquiries)
  • Administer and evaluate benefit programs that support the business’ goals – medical, pension
  • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
  • Assist in development and implementation of human resource policies (employee handbook)
  • Annual handbook and policy review
  • Gather and analyze data with useful HR metrics, e.g. employee turnover rates
  • Maintain employee files and records in electronic format
  • Ensure compliance with labour regulations – workers insurance, health and safety
  • Conduct employee surveys and exit interviews.
  • Resolve employee complaints filed with government labour agencies

Support and Train Line Managers

  • Conduct training by focusing on the working capabilities that are needed for line manager positions.


  • Strong client service experience, ability to handle multiple clients.
  • Must be capable of presenting ideas and programs as well as problem resolutions to business owners and managers with confidence.
  • Analytical and goal oriented
  • Demonstrable experience with HR metrics
  • Thorough knowledge of labour legislation
  • Proven work experience as an HR business partner/generalist
  • Excellent people management skills
  • Full understanding of all HR functions and best practices
  • Strong and effective communication and interpersonal skills required. Strong persuasion/negotiation skills a plus.

 How to Apply

Compensation: Competitive remuneration, airtime/internet allowance + medical cover (upon successful probation)

 Deadline: Interested parties should send their online applications on or before 31st March 2021

 Correspondence: Applications and detailed CV to be submitted online at

 We thank all applicants for their interest in this position; however, only suitable candidates will be contacted to continue the application process.