Position: Key Account Manager-Carrefour

Location: Nairobi

Job description

  • To deliver quarterly and annual Sales KPI for assigned customers.
  • To increase brand share in assigned region / customers by building excellent business relationship with customers via solution selling profitably.
  • Manage and deliver the perfect store metrics across assigned customers.
  • Plan, manage and execute effective, profitable promotions across assigned customers.


  • Develop annual and monthly customer account plan for assigned accounts according to Unilever strategy to ensure turnover, volume, distribution, and gross margin target are met.
  • Implement agreed business development strategies for assigned accounts
  • Effectively manage trading terms and monitor growth plan.
  • Gain insight & understanding into chain operators and leverage these commercial insights with channel marketing to create sustainable profitable business for both parties.
  • Drive Solution / Concept selling via Ideation sessions and manage entire process from initial stage to launch stage.
  • Negotiate on price with customer to ensure the total volume and profit target are met.
  • Regularly conduct customer business review.
  • Build up strong relationship with customers by high quality services and solutions.
  • Co-ordinate with internal business support from CCDs, Supply Chain, Marketing, Finance and related functions in order to ensure smooth and efficient operations to support the business growth plan.
  • Implement other activity as directed by Line Manager.


  • Strong Account Management experience
  • Excellent negotiation and presentation skills
  • Excellent analytical Skills
  • Minimum 3 years of sales experience, with minimum 2 year in key account management of international accounts (Carrefour, Game, Shoprite etc)
  • Well versed with MS office applications
  • P&L understanding and management
  • Preferably with experience and knowledge in Home & Personal Care and Foods & Refreshments 

How to apply

Click here to apply

Women and people living with a disability encouraged to apply.