Recore Limited is an Outsourcing firm renowned for providing reliable support services to client companies and individuals. Managed by HR professionals, our forte revolves around the provision of skilled and unskilled manpower to our clients; we count on our support staff to offer professionalism and provide services at its best to clients. We take pride in providing the most trusted support services in the Outsourcing industry in Nigeria. Recore Limited is solely owned by Nigerians and has continued to thrive for the last 14 years with clients who enjoy our top-notch services. Other areas of our competencies include Recruitment, Training and Development, HR Consulting.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Lagos
Employment Type: Full Time
Department: Sales
Business Unit: Sales

Objective / Purpose of Job

  • A Key Account Manager manages the development of his assigned area territory
  • The KAM is responsible for overseeing Sales Operations, Meeting Targets and Managing the Key Distributors in the Area
  • The Key Account Manager is also responsible for formulating a strategic development plan for the assigned area.
  • The Key Account Manager job is likely to comprise many duties and responsibilities, but one of the key ones is the setting of sales and operational goals and expectations, and then ensuring that those goals and expectations are achieved through regular monitoring.
  • The Purpose of this position is to ensure that all customer service initiatives are in place, issues are dealt with quickly and courteously, and a well-organized and scheduled regular store visits to ensure compliance in all areas of customer service, store operations, and loss prevention
  • They will also be expected to train, challenge, motivate, encourage, and provide constructive guidance to store managers and the team related to all areas of effective operations.

Reporting Relationships:

  • Reports to: Branch Manager
  • Supervises: Key Account Executives
  • Internally Relates To: The Branch Personnel
  • Externally Relates To: Distributors

Duties & Responsibilities

  • Develop Modern trade coverage footprint across your branch.
  • Manage Key Account Executive Handling Modern Trade, HORECA.
  • Develop relationships with a Modern Trade, HORECA and other key outlets & ensure product placement and visibility.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing the activities suitable for the betterment of Availability, Visibility & Acceptability by the end consumer.
  • Ensure the correct products and Packs are delivered to customers in a timely manner and as per PJP and at the right price.
  • Serve as the link of communication between key customers and the company.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust and business relationship.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Do tie ups for the product placement, merchandising and sampling drives time to time.
  • Prepare regular reports of progress and forecasts to internal and external stakeholdersusing key account metrics.
  • Ensure timely release of payments against the supplies made as per the agreed payment terms.
  • Ensure the placement of coolers at the strategic place and all stocks are displayed as per planogram.
  • Do a joint business planning with key account – on Sales planning, Key products, Display initiatives – Gondola Branding, Floor displays, Sampling drives etc.
  • Make joint business plan with key accounts in terms of volumes, Activation, Sampling and cross promotions etc.

Education / Knowledge, Skills, Attributes, Experience & Other Requirements
Education / Knowledge:

  • HND / BSc.

Work Experience:

  • 6 years core sales experience with at least 2 years’ experience as KA Manager.

Skills & Others:

  • Smart, Leadership skills, Interpersonal skills, negotiation skills, Marketing skills

Key Performance Indicators
Financial Targets:

  • Range and Value Sales

Operational Targets:

  • Customer Management.
  • New Customer tie-up Target vs Achievement – Key Channels
  • Stock and Asset Management
  • Assigned Stores Scores Improvement Vs LY
  • Price Compliance Adherence
  • People Management

Physical Requirements

  • Location – Travel Requirements:
    • Office-Based: None, 0% – 40%
    • Field-Based: 40% – 70%, 71% – 100%
  • Work Days: Six Days-Mondays to Saturdays.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.