Vacancy title:
Sales Support Manager

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Sales & Retail ]

Jobs at:


Deadline of this Job:
01 July 2022  

Duty Station:
Within Tanzania , Arusha , East Africa

Date Posted: Monday, June 27, 2022 , Base Salary: Not Disclosed

Job Description

1. Operational Support
• Coordinate and support the development and execution of sales plans,
• Responsible for organizing and coordinating all sales review
meetings on daily, weekly, monthly and quarterly basis; maintaining
a tracker for all agreed action points to ensure closure,
• Regional Distributors support on all issues i.e. BG, validation,
creation, weekly stocks follow up,
• Team communication on business changes and work with the National
Training Manager to ensure team training is done,
• Ensure field teams get tools of trade as required,
• Coordinate sales commissions review across channels: analysis and
administration for sales commissions, initiatives, ranking, and data
and follow up with finance on timely payments of teams daily
commissions, incentives and also (weekly regional support + monthly
recons) daily, weekly & monthly,
• Sales teams complain management,
• EC validation and creation on a daily basis (RECOM: Need of field
visits or auditing purposes),
• Coordinate multi-channel administrative support across zones.

SOP and Compliance
• Ensure proper KYC is done and well documented on a daily basis,
• Creation and implementation of policies as required,
• Quality of sale and Upsell checks on a daily basis,
• Ensure control of processes for field evaluations, audits, and
training of the sales team and SEPs.

Fleet Management
• Fuel Management: ensure all fleet have fuel as approved, card
creation & dispatch, issue resolutions for teams as they arise on a
daily, weekly or monthly basis,
• Timely vehicle and motorbikes monitoring on a daily basis.

• ROI reports – team support, fleet reports (Weekly/Monthly),
• Daily and Monthly reports i.e Upsell reports, hourly sales (Daily),
• Sales Presentations (Weekly/Monthly),
• KYC Reporting (Thrice a week).

Ad Hoc
• Work issues as requested by the line manager.

• Delivery of all sales support, SOPs and compliance
• Delivery of sales performance reports on overall sales activities
and processes,
• Delivery of administrative support across zones.

Desired Skills and Experience
• Between 3 – 5 years of experience in sales and or sales business
• Relevant undergraduate degree from a recognized university,
• Demonstrated success in a sales business analytics, business
operations, or similar role,
• Ability to understand high-level business strategies, translate them
into system and process requirements, and ensure local execution and
business impact,
• Highly Analytical and demonstrated ability to extract key business
insights through data analysis,
• Computer proficiency, especially competency with Microsoft Office
(Excel, word & PowerPoint), experience with data visualization tools
e.g. tableau or power BI is and added advantage,
• Superior verbal and written communication skills, with an emphasis
on tact and diplomacy,
• Basic Consumer Relations, Consumer Complaints, Crisis Management,
• Reporting Skills, Administrative Skills, Attention to Detail,
• Self-starter (ability to work independently) with good
prioritization skills
• Business driven, people focused, with exceptional influencing
skills; excellent organizational, project management, multi-tasking,
presentation and time-management skills,
• Passion for social enterprise and people development.

Locations: Tanzania – Arusha

The deadline for submitting the application is 01 July 2022.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Applications will be accepted until 31 July, 2022.