Description


Sky-Swift is a modern agency that provides destinations and vacations with a touch of class.

No of Positions: 8

Duties And Responsibilities:

  • Supervise call centre agents.
  • Report to the call centre manager.
  • Ensure calls are responded to at the appropriate time.
  • Resolve and escalate customer’s issues on time.
  • Carry out any other duties as when required by management.

Job requirements

  • Bachelor’s Degree a plus
  • At least 1 year experience in customer care.
  • Must be an excellent communicator both in written and spoken. Proficient in Swahili & English, French and Arabic are an added advantage.
  • Strong coordination skills and strategic mindset towards social media management.
  • Express communication, teamwork and collaboration skills.
  • Ability to solve problems, think logically, and strive for development and continuous learning.
  • Ability to work on multiple tasks simultaneously.

Method of Application

Send your application to

hr@sky-swift.com

NB: your subject is the position you have applied for.

Closing Date : 27th December, 2020