•  Harare
    • January 18, 2021
    • Jan. 29, 2021
    •  Full Time

Job Summary

Reporting to the Head of Revenue Operations. The position exists to manage and coordinate tolling systems, processes and procedures to ensure efficient revenue collection and assurance in a timely, complete and accurate manner via a team of highly dedicated and motivated tolling revenue collectors. The incumbent will ensure that tolling revenue is fully accounted for in a transparent manner whilst upholding professional standards and work ethics in compliance with the law for win-win stakeholder outcomes.

Duties And Responsibilities

• Establish efficient and effective tolling revenue collection systems and operational procedures to ensure flawless revenue collection process
• Devise banking procedures and establish functional working relationships with banks to ensure safekeeping and banking of collected revenues
• Provide statistical tolling revenue information and analysis for management decision making
• Maintain all booths and plazas operationally functional to avoid disruption of operations
• Ensure all toll operations are following applicable laws, policies and operational procedures
• Participate in coming up with allocations in the budget formulation process to ensure adequate resource allocation for the department
• Liaise with internal Audit on toll collection functions and manage follow up actions to identify and resolve discrepancies to ensure funds accountability
• Leads adherence to laid down internal controls and systems to avoid any financial loses
• Attend to toll customer complaints or suggestions for superior customer service
• Manage stuff motivation, performance appraisal and discipline to ensure highly dedicated tolling workforce
• Liaise with all stakeholders such as system vendors, service providers, banks, police and motorist to ensure win-win stakeholder outcomes
• Maintain Tolling booths hygiene and housekeeping standards
• Come up with initiatives to improve experience at Tolling Points

Qualifications And Experience

• Commercial degree in accounting, banking, business studies or equivalent
• Relevant professional diploma
• Master of Business Administration or equivalent
• Proficiency in financial controls systems, analysis and design
• 5 years Tolling or Banking Management Systems experience of which 3 should been at Senior Officer or Managerial Level
• Officer or Managerial level
• Outstanding ICT and interpersonal skills
• Unquestionable integrity
• Be prepared to travel extensively visiting Toll Plazas across the country
• Clean Class 4 Drivers Licence

How To Apply

Written applications including CVs and certified copies of certificates should be submitted : Director Administration & Human Resources
Zimbabwe National Road Administration
489 Glenroy Crescent,
Highlands, Harare
NB: Candidates outside Harare can lodge their applications nearest ZINARA provincial office